To ensure an adequate level of service and support for its customers, Mecal has established a global network of qualified distributors and representatives, guaranteeing worldwide presence. Each Dealer is staffed with personnel specifically trained at our headquarters to assist customers not only in defining their requirements and identifying the most suitable solutions, but also in providing comprehensive on-site support, including preventive maintenance, repairs and availability of wear parts.
The use of consignment stock for high-turnover spare parts ensures rapid response times, unaffected by distance or time zone differences. Mecal exports to all continents and competes in nearly every country with strong local manufacturers. This competitive environment has driven the company to develop an organization capable of neutralizing geographical barriers. With 75% of revenue generated from exports, the effectiveness of this strategy is clearly demonstrated.